SMS Usage & Consent
Information about how SwingMatch uses SMS messaging.
SMS Compliance Summary
- Business: SwingMatch Golf Inc.
- Use Case: Transactional messages only (OTP login, lesson confirmations, reminders)
- Consent: Explicit opt-in collected at sign-up with clear disclosure
- Opt-Out: Reply STOP to any message
- Help: Reply HELP for assistance
- No Marketing: We do not send promotional or marketing SMS
About SwingMatch
SMS messages are sent by SwingMatch (SwingMatch Golf Inc.), a golf instruction platform that connects golfers with certified instructors.
What We Use SMS For
SwingMatch uses SMS for account access (one-time passcodes) and transactional notifications related to golf lessons. We do not send marketing or promotional messages via SMS.
Message Types
You may receive the following types of SMS messages:
- One-time passcodes (OTP) for login
- Lesson booking confirmations
- Lesson reminders
- Schedule changes or cancellations
- Payment confirmations and receipts
- Account-related alerts
Message Frequency & Rates
Message frequency varies based on user activity.
Message and data rates may apply.
Opt-Out & Help
- To opt out: Reply STOP to opt out of non-essential SMS notifications.
- For help: Reply HELP for assistance.
Note: One-time passcodes for login cannot be opted out of, as they are required for account access.
Contact Support
For questions or assistance, please contact us at: [email protected]
How Consent is Collected
SwingMatch collects explicit consent for SMS messaging at the point of sign-up. Here's how:
- Users enter their mobile phone number on the sign-up screen.
- Explicit consent disclosure is displayed directly below the phone number field, clearly stating that the user agrees to receive text messages.
- Users must acknowledge this disclosure before proceeding.
Consent Language Displayed at Sign-Up
The following consent disclosure is prominently displayed on the sign-up screen, directly below the phone number input field:
By providing your phone number, you agree to receive text messages from SwingMatch. Messages include one-time passcodes for login, lesson confirmations, reminders, and schedule updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of non-essential messages. Reply HELP for assistance. View our Privacy Policy and Terms of Use.
This consent language is visible without scrolling and is not hidden in terms of service or privacy policy documents. Users cannot proceed with sign-up without viewing this disclosure.
Related Policies
For more information about how we handle your data and our terms of service, please review: